The Mon Tulfo-Claudine Barretto-Raymart Santiago "Thrilla in NAIA" could have been prevented had the three people involved knew how to chill, or, in a psychologist's parlance, learned how to manage their anger.
It's human nature to get angry. But, as the airport incident showed, how you handle that anger makes a world of a difference. It could spell the difference between violence and a peaceful end to a problem.
Psychologist and anger management specialist Randy Dellosa says that "when handled poorly, conflict can easily escalate into verbal mud-slinging, finger-pointing, character assassination and violent outbursts."
You've seen it on YouTube. You've heard the charges and counter-charges in this Tulfo-Santiago brawl. And you know how it has grown to be downright ugly.
The Tulfos and Santiagos ended up losing something precious: the gift of living their life peacefully — for the time being, at least.
The sad thing is the situation could have been averted. Yes, you can argue. But










